Member Services

Questions about your membership or tickets?
Contact your Member Service Team

Exchange

Online. Anytime.

Can’t make a game? Let us know 48 hours before game time and we’ll exchange tickets for a later date that works better for you.

E-Tix

Online Account Login

Your Game Plan comes with a free online ticket account to manage and track tickets.

Donate

Share The Experience

Donated tickets will be given to local underserved children through the Helping Hens and Walleye Wishing Well. Share the fun!

Exclusive Member Events

The Flock Team Autograph Day

Score autographs from Mud Hens players and coaches during The Flock Team Autograph Day on Sunday, June 23, an event exclusive for Mud Hens Game Plan Holders!

RSVP navigateright

FINatics: Reserve Your Tickets for the Playoffs

Member Updates

View All Articles

Renew your Walleye game plan to enter '30 Days of Prizes'

The sooner you renew, the more chances you'll have to win

Renew your Walleye game plan for the 2019-20 season to be entered into the FINatics '30 Days of Prizes' contest! Every day during the '30 Days of Prizes', a different FINatic will be selected as the winner of the daily prize, including autographed memorabilia, a shopping spree, fanwear, and more!

Guarantee the best promo items and avoid waiting in line

2019-20: FINatics-only 'Premium Promo Package' add-on

FINatics have the exclusive opportunity to guarantee select giveaway items at Walleye games. Avoid waiting in line for our top promo items with the popular FINatics only 'Premium Promo Package'! NOTE: 2018-19 Premium Promo Packages SOLD OUT!

Flock only: Guarantee top Mud Hens promotional items

No more waiting in line; over 300 packages purchased in 2018

Flock Members have the exclusive opportunity to guarantee premium giveaway items at Mud Hens games. Avoid waiting in line for our top promo items with the all-new Flock only 'Premium Promo Package'! Availability is limited.

LOCK IN YOUR 2019-20 FINATICS PREMIUM PROMO PACKAGE

Member Experiences

Ceremonial First Pitch Participant

A Lifetime Memory is a Throw Away

Learn More navigateright

Member Experiences

"Play Ball!" Kid

Step onto the field and up to the microphone to say every baseball fan's two favorite words: "Play ball!"

Learn More navigateright

Member Experiences

Private Mascot Appearance

Invite the mascots to delight and entertain your guests! You’ll get one-on-one time with the mascots to take pictures and sign autographs. It’s an experience that will make everyone smile!

Learn More navigateright

Member Experiences

Sing ‘Take Me Out to the Ballgame’

Bring the crowd to its feet as you lead fans in your very own rendition of 'Take Me Out to the Ballgame'!

Learn More navigateright

Member Experiences

Postgame Dugout Fireworks Experience

For a special thrill, you'll be able to watch the fireworks up close from the Mud Hens or visitor's dugout. It's a great way to end a memorable fun-filled day at the ballpark.

Learn More navigateright

Member Experiences

Live Batting Practice Fan Zone

Watch this pregame ritual from right behind the batting cage on the field and up close to the action.

Learn More navigateright

Member Experiences

Photo on the Field Experience

Always remember your experience at Fifth Third Field by scheduling a photo opportunity ON THE FIELD!

Learn More navigateright

Member Experiences

Leadoff Kid of the Game

Get a tour of the Mud Hens production room before the game and announce the first Mud Hens batter of the game live over the public address system at Fifth Third Field!

Learn More navigateright

Member Experiences

Game Ball Delivery

Take the field with the pros and deliver the official game ball to the pitcher's mound at Fifth Third Field!

Learn More navigateright

Member Experiences

Honorary Manager Lineup Card Delivery

Meet the Mud Hens manager and deliver the official Mud Hens lineup card to the umpires at home plate prior to the game!

Learn More navigateright

Member Experiences

Hometown Heroes

Always a touching moment in the game, Hometown Heroes is an opportunity for all of our fans to say thank you for your hero’s service to our country while being recognized during the game before the crowd.

Learn More navigateright