Member Services

Questions about your membership or tickets?
Contact your Member Service Team

Exchange

Online. Anytime.

Can’t make a game? Let us know 48 hours before game time and we’ll exchange tickets for a later date that works better for you.

E-Tix

Online Account Login

Your Game Plan comes with a free online ticket account to manage and track tickets.

Donate

Share The Experience

Donated tickets will be given to local underserved children through the Helping Hens and Walleye Wishing Well. Share the fun!

Exclusive Member Events

The Flock Opening Day VIP Party

Join us on Opening Day… your first drink is on us! Flock Members (Game Plan Level 18 & up) are invited to stop by The Flock VIP area inside the Hensville Park Party tent before the home opener. We’ll pour you a complimentary beer (or non-alcoholic refreshment) to kick off the 2019 season!

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Exclusive Member Events

The Flock 'Meet the Team' Event

The team will join Flock Members (18 Game Plan Members and up) during Happy Hour at Fleetwood's Tap Room from 5 to 6 p.m. on Tuesday, April 2 for an informal meet and greet before taking the stage for the interactive Team Q&A.

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Mud Hens Season Starts In

Renew Your Game Plan

FINatics: Reserve Your Tickets for the Playoffs

Member Updates

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Renew your Walleye game plan to enter '30 Days of Prizes'

The sooner you renew, the more chances you'll have to win

Renew your Walleye game plan for the 2019-20 season to be entered into the FINatics '30 Days of Prizes' contest! Every day during the '30 Days of Prizes', a different FINatic will be selected as the winner of the daily prize, including autographed memorabilia, a shopping spree, fanwear, and more!

Guarantee the best promo items and avoid waiting in line

2019-20: FINatics-only 'Premium Promo Package' add-on

FINatics have the exclusive opportunity to guarantee select giveaway items at Walleye games. Avoid waiting in line for our top promo items with the popular FINatics only 'Premium Promo Package'! NOTE: 2018-19 Premium Promo Packages SOLD OUT!

Flock only: Guarantee top Mud Hens promotional items

No more waiting in line; over 300 packages purchased in 2018

Flock Members have the exclusive opportunity to guarantee premium giveaway items at Mud Hens games. Avoid waiting in line for our top promo items with the all-new Flock only 'Premium Promo Package'! Availability is limited.

FINATICS EXCLUSIVE OFFER: SCORE BIG WITH A MUD HENS GAME PLAN

Member Experiences

“Game On!” Kid

Kick off a Walleye game by yelling 'Game On!' live on the ice right before puck drop!

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Member Experiences

A1 Rinkside Center Ice Seats

Are you crazy for Walleye? This experience package is perfect for you and your favorite Walleye fan.

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Member Experiences

Ceremonial Puck Drop Experience

Experience a ceremonial puck drop before a Toledo Walleye game. You’ll have an opportunity to step out on the ice right before game time and drop a puck with both team captains to kick off the Walleye game.

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Member Experiences

Goal Horn Experience

Ever heard our incredible goal horn at the Huntington Center after a Walleye goal? Now you have the chance to pull the goal horn before a Walleye game of your choice!

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Member Experiences

Group of the Game Experience

Stand up and be recognized LIVE from the Walleye bench!

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Member Experiences

Marriage Proposals

We have two fun and unique options available to couples looking for a special and unique way to propose: LIVE on the video board or via a special intermission message.

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Member Experiences

Penalty Box Experience

Always remember your experience at the Huntington Center by scheduling an experience in the least popular space in the house - the Penalty Box! Fans can view pregame warm ups LIVE from the penalty box before select Walleye games.

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Member Experiences

Postgame Photo on the Ice

Take a postgame photo on the ice at the location of your choice: center ice logo, penalty box, or even the Walleye bench!

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Member Experiences

Zamboni Ride Experience

Book our most popular fan experience early because we will fill up most dates before the start of the season! Zamboni Ride packages will offer an opportunity to ride on a Zamboni before the game, during the 1st Intermission or during the 2nd Intermission.

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